Learn About Durbin Creek Insurance
The Florida insurance market can be challenging to navigate. Pricing and availability of products are significant concerns for all property owners. Since we are an independent insurance agency, we have access to a wide variety of insurance companies. This means we can provide you with coverage at a price you can afford. Insurance in Florida is a complex market that requires guidance, consultation, and support. This is what sets Durbin Creek Insurance apart from our competitors.
In our counselor-based approach, we explain coverage options and availability in detail, so you can find the plan that suits your needs. We make sure our customers understand their policy coverage. Our ability to breakdown complex insurance concepts into simple, easy to understand language is why our customers trust, remain loyal, and recommend us.
Your Local Agency
As a local business and residents of Florida ourselves, we understand your risks in a unique way that others may not—giving us the advantage of helping you manage those risks through insurance coverage. We are proud to serve clients locally in St Johns, FL, and across all of Florida.
My name is Suzie Dubocq (pronounced doo-bock) and I am a licensed, independent insurance agent located in St. Johns, FL.
I grew up in Miami, FL, and am no stranger to the importance of insurance. After going through major storms like Andrew, Wilma, Matthew, and Irma, I know first hand why insurance from a financially sound, customer focused company makes all the difference.
I started Durbin Creek Insurance because of these experiences. Let’s face it, insurance is complicated and I want to be your go-to agent for making it simple, understandable, and affordable.
My goal is to educate, guide, and help you make an informed decision about your coverage and who you choose as an insurance company.
I look forward to the opportunity to earn your business!
Over 70 Client Reviews
We are proud to have over 70 reviews over the years, read some of them to see why our clients continue to recommend us.
What Do You Need to Protect?
Durbin Creek Insurance offers a variety of personal insurance, business insurance, and insurance by industry solutions to help you protect what matters most.
A quick call or email
Our initial conversation will help us zero-in on what kind of insurance you need. Whether it’s personal, business, or insurance by industry solutions, we search the Florida Marketplace to help you with your insurance needs. We don’t give you cookie cutter options.
Goldilocks never had it so good.
We’ll start the conversation with our 3 option quote—starting with a basic level of coverage that can fit any budget. We’ll present to you other policy enhancements like lower deductibles and coverage increases. We provide Bronze, Silver, and Gold options to you the range of options available and how affordable some of the upgrades can be.
One on one review
After you receive our proposal, we’ll have a one on one chat. We want you to know your policy in and out. We’ll take the time to educate you on all aspects of the policy.
It’s all about you
Our commitment to our customers shows. You are not just a policy number—you are a part of the Durbin Creek Insurance family. We are just a click, call or visit away.
Most fires are devastating. Besides the emotional impact, the physical damage to your home can be significant. If you lost your home to fire, do you have adequate insurance to replace your home and its contents? Remember, inflation rates on building materials and construction costs rarely track with real estate values. As a result, rebuilding a home can often cost significantly more than expected.
Make sure your homeowners policy contains replacement cost coverage with no cap. This protects you if the cost to reconstruct your home is higher than your current limit of coverage. And, be sure that your insurance includes rebuilding your home to code. Very often, local ordinances and building codes change over time, which may require additional costs.
When your home suffers damage due to an unexpected event, your personal property is also at risk. Furniture, appliances, clothing, electronics, and other personal items can also be damaged or destroyed.
Your homeowners insurance policy typically covers personal property, including the contents of your home and other personal items owned by you or family members who live with you. Make sure your homeowners policy includes replacement cost coverage for personal property so that you always receive the full cost to replace whatever item is damaged.
When there is substantial damage to your home due to unexpected events such as lightning, fire, or a storm, you may not be able to live in your home until it can be repaired or rebuilt–potentially incurring additional living expenses for lodging, food, and other daily needs.
Ensure that your homeowners insurance policy provides additional living expense or loss of use coverage to compensate you for the additional costs you incur for reasonable housing and living expenses if a covered event makes your house temporarily uninhabitable while it's being repaired or rebuilt.
Typically, there is a sublimit on homeowner insurance policies for valuable possessions, such as jewelry, furs, fine arts, and other collectibles.
Obtain a personal floater or schedule your valuable possessions to ensure you’ll have the money to replace them.
If a guest is injured while on your property, even when it’s due to a friendly game of baseball, you may be required to pay any medical expenses associated with their injury.
Your homeowners policy should include medical expenses coverage to take care of injuries and treatment - generally not of a serious nature. In the event a person is injured on your property and requires medical attention, you would be able to submit the injury-related medical expenses to your insurance carrier. Medical expenses are usually paid without a liability claim being filed against you.
In the unfortunate event that someone slips and falls while on your property, you and your family may be held liable for any injuries that result.
Your homeowners policy includes personal liability coverage to respond to incidents where injuries or damages occur to a third party where you may be deemed negligent. However, you should consider purchasing a personal umbrella or excess liability policy to provide additional coverage limits to protect your assets in case a lawsuit is brought against you.
The fun that comes with having a trampoline in your backyard can also be accompanied by serious risks, which may not be covered under your standard homeowners insurance policy since coverage varies from state to state and between insurance companies.
You should make sure your homeowners insurance policy covers your trampoline, as many insurance providers refuse to take on trampoline liability and exclude the item from coverage.
Young people are usually very active online. However, using social media and other sites can increase the possibility of them directly or indirectly damaging someone's reputation and exposing you, the parent, to a lawsuit.
Your homeowners insurance policy includes liability coverage for property damage caused by any member in the family, but likely does not cover rumors or statements that damage a reputation. You may need to seek additional coverage to include liability protection that covers personal injury or defamation.
You invite guests over for a pool party and one of your guests dives into the shallow end of the pool and is permanently injured. They hire a lawyer to represent them and after a long legal battle, you and your family are left financially responsible for their injuries. Do you have enough money in savings to cover your legal responsibilities as well as the legal defense costs?
An umbrella or excess liability policy increases your personal liability limits by adding protection over and above your current auto, boat, or homeowners policies-providing real financial value, as well as priceless peace of mind. Excess liability insurance is available either by an endorsement to your homeowners policy or available as separate coverage.
You do not have to live near a body of water to suffer loss due to flooding. With the changing weather patterns and more damaging storms occurring around the globe, flood losses are becoming more common in places that are not normally prone to flood damage. Your homeowners policy does not cover damage from flood. Could your home be at risk?
Purchase a flood insurance policy to protect your home and covered contents from certain types of flood losses as designated by the National Flood Insurance Program. A flood policy is purchased as a separate policy through the federal program (NFIP) or through a servicing carrier known as a write your own carrier.
Owning a secondary home has the potential of increasing your liability exposures.
Be certain that you extend the liability coverage under your homeowners policy to include your secondary home. You should also consider including the secondary home under an excess liability or umbrella policy to provide for additional liability limits.
Collector or classic vehicles often have significant value and require special documentation and unique insurance coverage to ensure they are adequately protected. Even if stored on your property, they are typically not covered under your homeowners insurance.
Insure your collector cars with a specialized insurance company that focuses on and understands the unique nature of collector or classic cars and other vehicles.
If you are a connoisseur of wine, you know that it is susceptible to outside environmental exposures that can ruin it. If the collection is damaged, coverage from your homeowners policy is a possible recourse. However, the damage is only insurable if it is a covered cause of loss as outlined in your homeowners policy. A deductible would also apply.
If you have a sizable wine collection, you may want to consider scheduling the collection on your homeowners policy. Doing so expands your coverage and eliminates the deductible in case of a loss. You can also consider unique coverages for wine, such as for spoilage.
Whether entering from outside your home from a flood or from within your home’s plumbing system, water damage is the most common cause of loss to a home. Many policies exclude losses caused by backup of sewers and drains, and all unendorsed homeowner policies exclude damage caused by a flood.
Careful review is essential to protect your home and belongings from all sources of water damage. We recommend coverage solutions from insurance companies that include backup of sewers and drains. Also, identify cost efficient solutions to address the risk of flood damage in the first place.
Surprisingly, standard auto insurance does not cover personal property or contents stolen from your car.
Most homeowners policies offer an option to include off-premises theft coverage as an endorsement, which covers you for theft of your personal property away from your residence.
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Manage Your Policies
Already a client of Durbin Creek Insurance? Visit our Service Center to make requests and manage your insurance.
Our Clients Rave About Us
Check out our reviews and see why you should switch to Durbin Creek Insurance.
“Suzie is a sincere and genuine person. She spent more than an hour going through the application and explained each line in the application. She double-checks the coverage questions and makes sure you understand what they mean. I would highly recommend Durbin Creek Insurance.”
“Susie was super helpful and she explained everything very clear regarding my new home insurance. I’m happy with this company’s service. Very professional. I would highly recommend Durban Creek insurance.”
“I called Suzie to get a quote on home owners insurance prior to our move to Florida. She was so nice, professional and went over everything in detail. Suzie was so helpful and even talked to me about what to expect living in Florida. She is very honest and will find you the best deal that she is capable of.”
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